Poulos & Partners
Organisational development references
 
 
Brian Marshall, Director and General Manager, Unipart Technology Logistics...

" Through their work, Poulos & Partners have helped us to create a revolution in how our clients perceive us and how we respond to them. Though it is always difficult to assess financial return on development of this nature. I can offer you the following data:
  • References Of our original clients at the start of our work with Poulos & Partners, all of them are still with us and we have expanded our services with them by an average of more than 50% of revenue. This is in spite of the fact that some of them were somewhat dissatisfied with our services when we first introduced Poulos & Partners to our organisation.
  • We have extended our client base by more than 10 clients, each spending in excess of 1m p.a. with us.
  • We have successfully expanded our operations to two other major logistics sites and brought those new employees into our way of working.
  • Our overall revenues have grown from fivefold in the past three years.
  • All our major clients now believe we have a business partner rather than a supplier approach, and that we have understood their business and markets to a degree which is unparalleled with other partners. This has positioned us strongly to continue to add value to their business and grow with them."


Graham Bishop, Head of Strategy and Development, WHSmith...

" This is just a brief work of thanks for the massive difference you made to my teams ability to deliver a near impossible task.You promised you could turn my team from a well intentioned but inexperienced and disparate group into a focused high performance team. I admit I was skeptical, as I have used numerous consultants in my days in FMCG marketing and as Marketing Controller for F W Woolworths. Rarely do they promise so much, let alone actually deliver. Well you did. Since that three day event nether team spirit nor vision has wavered. We hit the head office on the following Monday like a tornado and have been tearing up trees ever since. "


Lorraine Bateman, Group People Development Director, Diageo...

" Their services are well received in the organisation because they take the time to learn about our business and speak the language of the participants in their programmes. They show singular determination to ensure clients objectives are met and that the benefits of their work translate pragmatically into the business "


References Robin Mills, Woolworths...

" In my opinion, what differentiates Poulos & Partners from other consultants is their ability to work to very high standards, providing sensitive and impactful interventions at a group/team level as well as on an individual level through one to one coaching. They and their associates have a wide range of styles and intervention methods to ensure effective engagement and influence. I have a high level of confidence in their services and professionalism. The best proof of this is that I have used them repeatedly and when I moved to Woolworths I introduced them to this organisation. "


Nick Fell, Marketing Director, Guinness UDV...

" Six months after we embarked on the programme the verdict is that we have been successful against our initial objectives. The two strongest endorsements I can give of the role that Poulos & Partners played are:
  • We couldn't have done it without then but feel we did it ourselves.
  • We've achieved our initial objectives, but we have a strong desire to go further and most of the tools to do it."


Geoff Peppiatt, Practick...

" As 'outsiders' to this process we have been impressed by its early impact. We have witnessed many attempts to change "values and behaviours" in organisations but have seen very few successes. In most cases a significant expectations gap opens up between the "espoused" values and the "values in action"....There is every sign that this is not happening within Guinness and that people are trying exceptionally hard to make the new values real. Everyone we have spoken to who has come off the workshop seems to have been genuinely changed by the experience "


Graham Ryan, European Brand Manager, SC Johnson...

" I'm seeing benefits from more open communication and team collaboration on a daily basis. Needless to say, I'm very pleased with the output from this project, and am now a convert to the benefits of up front team development and project management. "